Frequently Asked Questions
We at The Eastern Iowa Airport would like to make your travel experience as safe and hassle-free as possible. We’ve included the following information regarding the new security measures as a way to assist all passengers and visitors to our facility.
Key information Web sites:
1. How early should I arrive at the airport for my flight?
We recommend that passengers arrive at The Eastern Iowa Airport at least 90 minutes prior to their scheduled departure time.
2. Can I drop off and pick up people in front of the terminal’s main entrance?
Yes. The airport’s terminal drive, Arthur Collins Parkway, is the drive directly in front of the terminal’s main entrance. Drivers are reminded that Federal Aviation Administration regulations prohibit unattended and/or unauthorized vehicles in the terminal area. NO EXCEPTIONS CAN BE MADE. All unattended and/or unauthorized will be ticketed and towed at the owner’s expense. The Cedar Rapids Airport Commission will not be responsible for damage or loss to any towed vehicle.
3. What type of assistance is available for those who can not carry their luggage to and from the long-term parking lot?
SkyCaps are on site to provide help passengers with luggage and/or valet service. For valet service, just ask a SkyCap to park your vehicle while you take your luggage and check in at your airline ticket counter. The SkyCap will bring you your keys before you board your flight, along with a small map showing you where your vehicle is parked. When you return from your trip, you can choose to get your vehicle yourself, or you can ask a SkyCap to retrieve your vehicle and bring it to curbside. Cost to park the vehicle is $5 and cost to retrieve your vehicle is $5.
The Airport has also installed Smarte Carts, or personal luggage carts. There is a unit in the long-term parking lot and near the baggage claim area in the terminal. A person deposits $2 to unlock a car from the machine. Upon the return of the cart to a machine, 25 cents is refunded to the user.
4. If I am traveling with an electronic ticket, do I need a copy of my electronic receipt to check in?
An electronic receipt is not required. Proper documentation for check-in remains the same as prior to the increase in security measures. These documents include government issued photo identification such as a state issued driver’s license, a state issued identification card, a government issued military identification or a government issued passport.
5. How much carry-on luggage may I take on the plane?
The FAA allows passengers to bring one carry-on bag and one personal item, such as a briefcase or purse. This applies to all airlines. You should contact your airline to find out carry-on luggage size requirements.
6. May I bring my laptop as a piece of carry-on luggage?
Yes, but travelers need to be prepared to remove laptops and cell phones from their cases so they can be X-rayed.
7. What type of document is needed to go through the security checkpoint?
When passengers arrive at The Eastern Iowa Airport, they should go directly to their ticket counter to get a boarding pass. This includes e-ticket holders. Only those with boarding passes will be allowed through the security checkpoint.
8. How quickly do I need to get to the gate?
Passengers must be at their gate at least 20 minutes prior to departure.
AT ALL TIMES:
- Control all bags and personal items
- Do not bring anything on board for another person.
- Report any unattended items in the airport or aircraft to the nearest airport or airline personnel.
9. Can I carry my pocketknife on board?
For the most up-to-date information on prohibited and permitted items, please go to the following link on the Transportation Security Administration Web site.
10. Will armed officers be put on flights?
The Federal Aviation Administration Air Marshals who are armed and trained in the use of firearms on board aircraft will be flying anonymously on select flights. Federal Air Marshals are FAA civil aviation security specialists who are specially trained for deployment on anti-hijacking missions. The FAA will not reveal the number or identities of the marshals. The DOT is working with other government agencies to see if other highly trained agents may be deployed to augment the Federal Air Marshal force.