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Those are two words often left out of the Airport business but I have made those words the priority for The Eastern Iowa Airport. We’ve had numerous air service enhancements and customer service improvements in the past few months that benefit the traveling public, the airlines, the Airport and the Corridor. Allegiant Airlines began service to Orlando Sanford International Airport using 140- and 150- passenger jets. Allegiant has been a tremendous partner with the Airport and the region. Their service to Las Vegas has put that city as the No. 1 spot travelers go to from Cedar Rapids. The Orlando service, complete with options for hotel, passes to area attractions and rental cars, and is proving extremely popular with leisure travelers. Allegiant is drawing in customers not only from the Iowa market area, but from Illinois as well. AmericanConnection operator Trans States Airlines is upgrading service to St. Louis from turbo props to regional jets. Cedar Rapids is the only place in Eastern Iowa where you can fly non-stop to St. Louis, accessing the many connections at American’s hub. St. Louis service has been a mainstay in Cedar Rapids and favorite with our Corridor travelers. The schedule is also terrific for those who like a little extra sleep in the morning. You can catch a 7 a.m. flight and get to several destinations at the same time as an earlier departure on other airlines. The most recent announcement – and arguably the biggest - new service to Atlanta via Delta Connection carrier Atlantic Southeast Airlines begins June 9. Corridor travelers have long wanted the ability to fly direct to Atlanta from Cedar Rapids, for business interests in that city, or to take advantage of the many connections – more than 200 including 24 international destinations. This new service literally opens up the world to the Corridor. Smaller, yet important customer service improvements have also been implemented in the terminal. Three, high-definition LCD flat panel televisions have been installed in the B and C concourses. Programming is coordinated with the Airport restaurant. Free wireless Internet access was installed throughout the terminal. You read that correctly – it’s FREE. We felt strongly that this service needed to be available without charge as another incentive for people to use their home Airport. It enables business travelers to stay on top of their work while out of the office and also provides leisure travelers a way to use their wireless handheld devices to check email or surf the Internet. One additional amenity just added is the “Touch & Go” Chair massage provided by Two Rivers Massage. Professional, certified, local and licensed massage therapists offer chair massage seven days a week upstairs near Gate C1. It’s just another way to help make your experience at the Eastern Iowa Airport a positive one. We have many other improvements planned with you – the customer – in mind. We look forward to keeping you up to date on all our progress. |
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